Our support team can assist with a wide range of issues, including technical problems with the platform, billing inquiries, account management, and questions about how to use specific features. If you're experiencing any difficulty using CareerCove, don't hesitate to reach out.

We aim to respond to all inquiries within 1-2 business days. For urgent technical issues that affect your ability to use the platform, we prioritize these and typically respond within 24 hours during business days.

Absolutely! We love hearing suggestions from our users. Please use the contact form and select "Feature Request" as the subject. Be as specific as possible about what you'd like to see and how it would help you. Our product team reviews all feature requests to help prioritize our development roadmap.

If you encounter a bug or technical issue, please select "Technical Support" in the contact form and include as much detail as possible, such as what you were trying to do, what browser you were using, and any error messages you received. Screenshots are very helpful if available.

Currently, we primarily provide support through email and our contact form to ensure all issues are properly documented and addressed. For urgent matters, please indicate the urgency in your message, and we'll prioritize your request accordingly.