Privacy Policy
Last Updated: April 9, 2025
This Privacy Policy describes how CareerCove ("we", "us", or "our") collects, uses, and discloses your personal information when you use our website and services, and the choices you have associated with that data.
Introduction
CareerCove is committed to protecting your privacy and ensuring the security of your personal information. We understand the importance of privacy, especially when it comes to your career documents and job search activities.
This Privacy Policy applies to all information collected through our website (careercove.ai), services, and any related sites, applications, services and tools where this policy is referenced. By using our services, you consent to the collection, transfer, processing, storage, disclosure, and use of your information as described in this Privacy Policy.
Information We Collect
Personal Information
We may collect the following types of personal information:
Contact information (name, email address, phone number)
Account credentials (username, password)
Professional information (resume data, work history, skills, education)
Payment information (when applicable)
Communication preferences
Usage Information
We collect minimal information necessary to provide our services:
Basic account information (email, name)
Documents you upload (resumes, cover letters)
Information you provide when using our services
Error reports (to fix technical issues)
How We Use Your Information
We use the information we collect for various purposes, including:
Providing and improving our services
Processing and fulfilling your requests
Personalizing your experience
Communicating with you about your account or transactions
Sending you technical notices and updates
Responding to your comments and questions
Analyzing usage patterns to improve our services
Protecting against fraudulent or unauthorized activity
AI Processing and Your Data
CareerCove uses artificial intelligence (AI) technologies to provide many of our services, including resume analysis, content generation, and personalized recommendations. Here's how we handle your data in relation to our AI systems:
Data Security: All data processed by our AI systems is protected with industry-standard security measures.
Fact Checking: Our AI systems include fact-checking mechanisms to ensure accuracy when generating content based on your resume.
Data Retention: We retain AI-processed data only as long as necessary to provide our services and comply with legal obligations.
No AI Training: We do not use your data to train our AI models. Your information is only used to provide you with the requested services.
Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf.
Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
Protection: We may share information to protect the rights, property, or safety of CareerCove, our users, or others.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.
With Consent: We may share information with your consent or at your direction.
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
Technical Safeguards
Encryption of sensitive data
Secure cloud storage with AWS
Regular security assessments
Firewall and intrusion detection systems
Organizational Measures
Staff training on data protection
Access controls and authentication
Data minimization practices
Incident response procedures
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct inaccurate or incomplete information.
Deletion: You can request that we delete your personal information.
Restriction: You can request that we restrict the processing of your information.
Portability: You can request a copy of your information in a structured, machine-readable format.
Objection: You can object to our processing of your information in certain circumstances.
To exercise these rights, please contact us at privacy@careercove.com. We will respond to your request within the timeframe required by applicable law.
Cookies and Tracking Technologies
We use only essential cookies that are necessary for our website to function properly. We do not use tracking cookies or collect usage information about how you interact with our services.
Our essential cookies are used for:
Essential Cookies
Necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and maintaining your login session.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Children's Privacy
Our services are not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us: